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About Us -> Menu

At PHG - Provisions for Fine Living (PremiumHG.com) we simply believe in selecting products which enhance your daily life. To us living well is surrounding yourself with products that simply work and are enjoyable to use, food and wines that elevate your senses, and home accessories that bring beauty to your home.

We carefully select our products based on overall quality, form, function, artistic quality, value, and availability and of course taste where applicable. We carry only the type of fine living products we want to own personally. We are constantly reevaluating the products we do carry and adding new ones that fit our criteria all the time.

Our retail store embodies our fun and friendly fine living philosophy in a relaxed Northern California style store with a knowledgeable staff and weekly wine tastings - located in one of the hottest growing areas in Omaha, NE.

Online, we have attempted to convey our philosophy via a secure and easy to use e-commerce site.  We are not new to e-commerce, and have been selling and shipping online since 1999. In December 2002 we were featured in Inc. Magazine as one of their annual Web Award Winners for our online and retail strategies.  In 2003 we were also hand selected as an Amazon.com business partner who currently features a portion of our products for sale on their site.  

The PremiumHG.com order system is totally secure, we use the top encryption package available to protect your credit card number, we never sell or distribute our customer list, and you will receive an immediate e-mail confirmation with an order number that can be used to track your order. We also keep you updated via e-mail when your order has been shipped and when you should receive it on your doorstep. We strive to deliver all of our orders within seven days or sooner after placement, however because some of our items are handmade, special order only, or may be backordered or become discontinued this may not be possible, but we will always notify you of this and give you an approximate delivery date.

As a completely privately owned and locally operated business we strive to provide fair and complete customer service.  We will make a reasonable effort to contact you via email should your order not be able to be processed for any reason, check products for damage prior to shipment and assure they are first quality, and will assist with general customer service/returns/exchanges/damage claims which fall within our Term and Conditions of Sale.  Due to a host of legal and other limitations stipulated by our vendors and suppliers, some requests you may have simply can not be performed by our company - we hope you understand.  As with all customer service, we must adhere to our stated Terms and Conditions of sale and it is your responsibility to read and understand these conditions. In the end we hope you feel that you have been treated fairly, curiously and that we have handled your order with all reasonable timeliness. 

PHG - Provisions for Fine Living - PremiumHG.com

Advantage Pricing

We know that one of the reasons people shop online is because it is convenient, you can shop whenever you want regardless of the time, even in your pajamas, and - most importantly - you don't have go from store to store shopping for the best deal. We at PremiumHG.com believe that you should not have to pay "premium pricing" for this convenience, which is why we have introduced PremiumHG.com Advantage Pricing.

PremiumHG.com Advantage Pricing means that our prices reflect and pass along to you any "special" or preferential pricing we receive on the purchase of our products.

PHG - Provisions for Fine Living - PremiumHG.com



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