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At PHG - Provisions for Fine Living
(PremiumHG.com) we simply believe in selecting products which enhance your daily
life. To us living well is surrounding yourself with products that simply work
and are enjoyable to use, food and wines that elevate your senses, and home
accessories that bring beauty to your home.
We carefully select our products based
on overall quality, form, function, artistic quality, value, and availability
and of course taste where applicable. We carry only the type of fine living
products we want to own personally. We are constantly reevaluating the products
we do carry and adding new ones that fit our criteria all the time.
Our retail store embodies our fun and
friendly fine living philosophy in a relaxed Northern California style store
with a knowledgeable staff and weekly wine tastings - located in one of the
hottest growing areas in Omaha, NE.
Online, we have attempted to convey our
philosophy via a secure and easy to use e-commerce site. We are not new to
e-commerce, and have been selling and shipping online since 1999. In December
2002 we were featured in Inc. Magazine as one of their annual Web
Award Winners for our online and retail strategies. In 2003 we were
also hand selected as an Amazon.com business partner who currently features a
portion of our products for sale on their site.
The PremiumHG.com order system is
totally secure, we use the top encryption package available to protect your
credit card number, we never sell or distribute our customer list, and you will
receive an immediate e-mail confirmation with an order number that can be used
to track your order. We also keep you updated via e-mail when your order has
been shipped and when you should receive it on your doorstep. We strive to
deliver all of our orders within seven days or sooner after placement, however
because some of our items are handmade, special order only, or may be
backordered or become discontinued this may not be possible, but we will always
notify you of this and give you an approximate delivery date.
As a completely privately owned and
locally operated business we strive to provide fair and complete customer
service. We will make a reasonable effort to contact you via email should
your order not be able to be processed for any reason, check products for damage
prior to shipment and assure they are first quality, and will assist with
general customer service/returns/exchanges/damage claims which fall within our
Term and Conditions of Sale. Due to a host of legal and other limitations
stipulated by our vendors and suppliers, some requests you may have simply can
not be performed by our company - we hope you understand. As with all
customer service, we must adhere to our stated Terms and Conditions of sale and
it is your responsibility to read and understand these conditions. In the end we
hope you feel that you have been treated fairly, curiously and that we have
handled your order with all reasonable timeliness.
PHG - Provisions for Fine Living -
PremiumHG.com
Advantage Pricing
We know that one of the reasons people
shop online is because it is convenient, you can shop whenever you want
regardless of the time, even in your pajamas, and - most importantly - you don't
have go from store to store shopping for the best deal. We at PremiumHG.com
believe that you should not have to pay "premium pricing" for this
convenience, which is why we have introduced PremiumHG.com Advantage Pricing.
PremiumHG.com Advantage Pricing means
that our prices reflect and pass along to you any "special" or
preferential pricing we receive on the purchase of our products.
PHG - Provisions for Fine Living -
PremiumHG.com
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