"I do not know a whole lot about knifes. I contacted PremiumHG.com and told them I was looking for an all-purpose, quality, inexpensive, kitche knife. They suggested Mac SK-65 knife. It is exactly what I was looking for and now I am never without it. Since then I have returned many times to purchase several more items. I can say that with out a doubt they have a great selection, good prices, and excellent customer service." Tim H.

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"I love to cook so I was very excited when I found PremiumHG.com, but like everybody else I was kind of hesitant to do business with someone I had never heard of. So I decided to place a small test order with them. The test order arrived just as promised and expected, so I decided to purchase several of my Christmas gifts from them. I placed my order and within 24 hours of placement, customer service notified me that one of the items I had ordered was discontinued and they were having difficulty shipping it on time, they gave me an approximate delivery date and some unexpected news. Since the item was discontinued the price had been reduced and they were passing the savings along to me. I was thrilled, I had agreed to purchase the item at the original price and they were telling me that the price would be reduced even lower. Wow! I am a customer for life." Rob N.

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" After my husband purchased several kitchen items from PremiumHG.com, I suggested that we take a look at what they had for the set of kitchen knives we had been wanting to buy. We finally settled on a beatuful Shun Classic set. When the set arrived, I contacted their customer service to find out how to use the sharpening steel included with my set. They walked me through the necessary steps. Now I feel just like Alton Brown!" Angie N.

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"I ordered some early Christmas presents from PremiumHG.com. I received an e-mail telling me my order would arrive by Thursday of the following week, much to my surprise my order actually arrived Tuesday of that week. I even received a follow up e-mail making sure I had received it and I was satisfied. Great customer service. I also liked the added surprise of the candy in the shipping carton. Thanks."
Dennis A.

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Following is an e-mail from a customer;