|
 Brands |
|
 Kitchen Knives |
|
 Cooking Tools |
|
 Kitchen Gadgets |
|
 Entertaining |
|
|
 Shaving |
|
|
 Bath and Body |
|
|
 Gardening Outdoor |
|
|
 Pet Accessories |
|
|
 Gifts |
|
|
 Wine & Liquor
Partial List List |
|
|
|
|
|
|
|
|
|
|
|
|
|
| . |
About PHG - Premium Home & Garden |
| . |
Founded on the firm belief in affordable luxury, PHG - Premium Home & Garden markets the finest bath, body, kitchen, and garden products available today. We pride ourselves in selecting only the finest items in each category, creating a distinctive collection of the keys to better living.
Previously located in Omaha, NE's historic Old Market, our store is recognized for catering to individual tastes that range from quality gardening tools - to personal indulgence - to fine gift giving. An Omaha original, there are no other stores quite like PHG - Premium Home & Garden anywhere. We relish that uniqueness and persevere to maintain superior products and Customer Care.
We have been shipped nationally and overseas since 1999 and substantiate our excellence in service through consistency in customer satisfaction. Our dedicated employees strive to achieve a comfortable and welcoming atmosphere for clients, both online and in-store, resulting in a superb as well as reliable shopping experience.
Our Philosophy
We know that you have a lot of choices when purchasing your domestic needs on-line and many competitors exist. Most claim affordability, many claim they carry the widest variety in manufacturers, and even more rely simply on product popularity. Quite plainly, we at PHG - Premium Home & Garden stake our claims on our customer's comments and satisfaction.
We carefully select our products based on the following criteria: overall quality, form, function, artistic quality, value, and availability. We stock only the best products that we would want to own personally and constantly reevaluate the items we carry, while adding new ones that fit our criteria.
Frankly, online retail is not the same as traditional sales techniques. Unlike traditional shopping, it is a whole new way to purchase with a whole new set of rules. When purchasing on-line, the majority of customers will never interact with a live person, as they do when visiting a store or speaking with a catalog operator. Rather than walking away with a tangible purchase, merchandise is paid for virtually sight-unseen and you have placed your trust in that company -- that they will responsibly handle your sensitive personal information and will ship to you the exact product you
ordered. You have heard all of the horror stories about unsecured sites that allow anyone access to credit card numbers, orders that are billed for but never received, or the orders are received months after being placed and billed -- the list goes on and on. You will never have these worries at Premium Home and Garden.
Our order system is totally secure. We use the top encryption package available to protect your credit card number, we do not sell our customer list, and your credit card is never charged until your order is shipped. You receive an immediate e-mail confirmation with an order number that can be used to track your order and we keep you updated via e-mail, letting you know when your order has been shipped and when you should receive it at your doorstep.
That is what sets PHG - Premium Home & Garden apart from our competitors. Our experienced owners combine 10 years of e-commerce and business/marketing experience, including establishment of one of the first successful e-commerce sites for a Fortune 500 company, to bring you a pleasurable on-line shopping experience. We know the steps necessary to make our on-line customers happy and satisfied, and the #1 way to accomplish this is by keeping customers aware of his or her order status. This is what PHG - Premium Home & Garden provides, which is, quite simply, Customer Care. We
take it very seriously, as On-line Customer Satisfaction=Success. |
|
|
